US Mobile Number:
*The first US mobile number (non-vanity number) is free to our users in the US.
*Non-US users can get a free US mobile number by purchasing 500 Dingtone credits.
*Starting with the second US mobile number, a US mobile number costs 100-1000 credits/year depending on how many US mobile numbers you have with Dingtone.
US Toll Free Number: 750 credits/year
Canadian Mobile Number: 50 credits/month 500 credits/year
UK Mobile Number: 60 credits/month 600 credits/year
Belgian Mobile Number: 50 credits/month 500 credits/year
Spanish Mobile Number: 50 credits/month 500 credits/year
Swedish Mobile Number: 50 credits/month 500 credits/year
Dutch Mobile Number: 50 credits/month 500 credits/year
Russian Mobile Number: 50 credits/month 500 credits/year
Your Dingtone phone numbers are real mobile phone numbers that can receive SMS from any mobile phone number in the world. Please be aware that incoming SMS costs your Dingtone credits.
Forwarding involves two calls: one incoming call to your Dingtone phone number and one call to the destination phone number. The rates for both calls are combined.
For example:
(1)You have a US Dingtone phone number. An incoming call to a US Dingtone phone number costs 0.75 credits/minute.
(2)You forward incoming calls to an Indian phone number. Calling an Indian phone number costs 1.85 credits/minute.
(3)The rate for such call forwarding is 0.75 + 1.85 = 2.6 credits/minute.
Callback works in two steps. First, our system dials your phone number (callback). After you pick up the call from Dingtone, we dial the destination number and bridge the two calls together in our system. The rates for both calls are combined.
For example:
(1)You have an Indian cell phone number and want to make a call to a US phone number via callback. Dingtone calls your Indian cell phone number (callback) at a rate of 1.85 credits/minute.
(2)Then Dingtone calls the US phone number at a rate of 0.9 credits/minute.
(3)The rate for the whole call is 1.85 + 0.9 = 2.75 credits/min.
If you are in a country where we provide local dial-in numbers (such as the United States, UK, and others), Dingtone will use your phone to dial a local access number which then re-routes the call to the destination phone number.
For example, if you are a Dingtone user in the US and you want to call your friend in India, Dingtone will first dial a local US phone number (for example, 408-123-4567) to connect to the Dingtone servers. Once connected, our system will bridge the call to India.
If you have ever used a calling card, you will be familiar with this service. Dingtone, however, is much easier to use than a calling card.
Please note that local dial-in uses your cell minutes. However, there's no need to worry because a dial-in call is always a local call. Your phone company won't charge the call as an international call.
You can record your phone call at any time during the call. Call recordings are stored in Dingtone servers for one year. You can forward your recordings via Email.
Call recording may cost your Dingtone credits depending on the length of the recording.
Shorter than 1 minute, free.
1-10 minutes recording, 2 Dingtone credits.
11-30 minutes recording, 6 Dingtone credits.
Over 30 minutes, 20 Dingtone credits.
The voicemail service is attached to your Dingtone phone number. Once the number expires, the voicemail service also expires even though you use it for only a few months.
Fax is essentially a special phone call so the Fax rate is determined by where the Fax number is located. If the destination Fax number is in a country where Dingtone's call rate is less than 3 Dingtone credits, each Fax page costs 15 credits. Otherwise, the cost of each Fax page is equal to a one minute call to that Fax number plus 12 credits.
Two examples:
(1)Fax to India. Each page costs 15 credits because the call rate to India is less than 3 credits.
(2)Fax to Saudi Arabia. Each page costs (6.65+12) = 18.65 credits since the call rate to Saudi is 6.65 credits/minute.
The Dingtone Conference Call service is free of charge. However, if you use Dingtone to dial in to a conference, essentially you will have a Dingtone call to the conference dial-in number in the US. Please remember that this call costs your Dingtone credits.
Dingtone provides conference dial-in numbers in 50+ countries. If you or any conference attendees are in one of those countries, you can dial in to the conference directly from your cell phone without using Dingtone. Otherwise, you will need to use Dingtone to call our US conference dial-in number, which costs 0.9 credits/minute.
If you send conference reminders to attendees via SMS, please be aware that each SMS costs your Dingtone credits.