FAQ

What can I do if I cannot send Fax using Dingtone Fax App?

Please check the following possibilities if the fax displays as failed in Message list:
1. Please check if your recipient's fax number is correct, along with the country code input.
2. Please check if the recipient's number supports receiving fax.
3. Please check if the receiver does not receive fax automatically or it requires a signal before transferring.